First there is one thing that has to be in order to make this happen.
- Log into your multicraft account
- Click on Register tab next to Servers
- Create the new account
When all of this is in order, please do the following:
- Access the server you want to give access to
- Click on advanced
- Click on users
- You will now find a list of who you can give access to FTP access and server access from the panel
This is the list of roles and the access they get:
Can see basic information about a server like online status and number of players
Can use chat, view available commands and use certain cheat functionality if enabled by the server owner
Can start servers, use the "admin say" command, see the server console, summon/kick/tp players, use the "give" command and download backups
- Super Moderator
Can issue server commands, stop/restart the server and start backups
Has full control over all server functions such as managing players, editing configs, etc.
Can assign FTP access to other users
If this for some reason doesn't work, make a ticket about the matter or contact us on the live chat, we will then help you out as soon as possible.